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Terms and Conditions

Blacklist Terms of Engagement
These are our terms of engagement agreed between you (the “Client”, which includes any person, company, partnership, organisation or body) and us Blacklist Creative ltd. in relation to the provision of video production and/or creative services and/or motion graphics and/or photography and/or other creative services (“Deliverables”).

Fees
We cover a range of production services as well as create bespoke content and our fees are based on the specification of the production required. All aspects of the production are clearly laid out in our quotations which will indicate the services we will provide to you. Any extra content outside of the original agreed price, will be confirmed in writing by you before we proceed.

Deliverables
The products and services we provide you, and their associated costs, are set out in the briefing/proposal and/or quotation documents. From time to time we may need to engage third party suppliers for specialist services outside of our offering including, studio space, specialist kit, presenters, actors and voice over artists. Many third party services require Client approval in writing and this must be received by us before any engagement of these services takes place. Failure to comply with with this process may cause a delay of final deliverables which is entirely at the risk of the Client and is not the liability of Blacklist Creative Ltd.

Transparency and accountability
Having agreed a fee; we keep accurate and transparent information of costs relating to your project. For example this can include time, expenses and equipment. If for whatever reason after scoping the project during pre-production stage it is apparent the scope of work has either greatly expanded or reduced beyond what was originally agreed, we will alert the Client immediately that we may be forced to commit more or less resource than budgeted, and come to a mutually satisfactory arrangement.
We manage all of our projects (where possible) through tools which allows multiple stakeholders to collaborate on any project(s).

On appointment
On appointment to a project by the Client, we will produce a ‘Heads Of Agreement’ and/or ‘Filming Brief’ wherein our remit is agreed on the project in question. For example, it may be that in terms of scope, we would be working across:

Attendance of key personnel at all meetings. Travel costs will not be paid unless the meeting takes place beyond the Client location. Where a meeting is required elsewhere, the production company will charge 45p per mile in travel costs.
Ongoing support. Production company to be available at all times within business hours (Weekdays 9am to 6.00pm) to help the Client update and manage all aspects of the project.
Any sub-contracting or leveraging other internal facilities will be explicitly approved in writing by the client.

The Production company will expect due reward for production services undertaken on behalf of the client. This is to include conceptualisation and storyboarding, creative origination, and strategic proposals, whether used at the time, a later date, or not at all.
If the Client rejects a concept, or proposal, all material must be returned intact to the Production company. The Client may not use rejected material in whole or part, either in its original form or adapted/amended, for future projects.
In the event of the continuing business relationship between Client and Production company terminating, the Production company is entitled to compensation for its copyright of material that will continue to be reproduced in a substantially unaltered form as a recognised piece of publicity (e.g. storyboards, film rushes, licensing of music and voiceovers).